On September 19th, vSphere 5.5 exited its general support phase and moved into something called “Technical Guidance”. In response to this, many have already moved to a newer release of the vSphere 6.x line. Whether it be for compatibility concerns or a reasonable wariness of touching what’s not broken, there are several of us who are riding the wave to the very end. Let’s talk about what “End of General Support” really means for those still running vSphere 5.5. Technical Guidance First, let’s clear up a common misconception about Technical Guidance. Specifically, it does not mean that the product becomes instantly unsupported. I hear this word thrown around a lot for products out of the general support phase, but it’s misleading to do so. VMware Support will still help in the event of an issue in an environment running these products. There are, however, some serious limitations to how far this goes now that it is outside of General Support. Many times, these cases will end ...